Returns are allowed within 30 days of the ship date for international customers provided that the item is returned in new condition with no signs of wear and tear, and with all the hangtags affixed and untampered with. International customers will be required to pay for any shipping fees to return the order to our headquarters in New Jersey. Any other fees that may be assessed during transit including the US Fish and Wildlife Import Inspection fee and other import fees will be deducted from the refund amount.
For additional information including instructions to return your international order, please message us on chat during standard business hours or leave us a message and one of our representatives will get back to you shortly.
Please note that we do not accept returns on items that were not purchased through our website or were bought through a third party or intermediary.
For additional information on the US Fish and Wildlife import/export inspection fees, please visit the US Fish and Wildlife website at: https://www.fws.gov/le/commercial-wildlife-shipment.html