Once your item(s) is returned to us, it will be inspected by our team of experts. The refund will be issued once the item(s) have passed inspection. This process will generally take 1 business day (provided there are no issues with the jacket) and the refund will be issued within 24 hours. However, we do ask customers to please allow up to 3-5 business days for the refund to be processed as the issuing bank and/or credit card company may need some additional processing time. In some instances, international orders may require up to 7 business days to process a refund.