If you would like to cancel your order, and the order has not shipped yet, please message us immediately on our live chat or email us at firstname.lastname@example.org with your order number. Please let us know that you would like to cancel the order and the reason. Once we receive this information, we will notify you shortly thereafter if we were able to cancel your order.
In the event that the item has already shipped, we will not be able to cancel the order. However, you can contact us (via email at email@example.com or by messaging us on live chat) and open a request to return the item back to us. Once we receive and inspect the jacket, we will issue a refund.